# Billing/Credits **URL:** https://forum.gumloop.com/c/get-help/billing/15.md [Latest](https://forum.gumloop.com/latest.md) · [Categories](https://forum.gumloop.com/categories.md) · [Tags](https://forum.gumloop.com/tags.md) --- ## [About the Billing/Credits category](https://forum.gumloop.com/t/about-the-billing-credits-category/26)
**Author:** [@Wasay-Gumloop](https://forum.gumloop.com/u/Wasay-Gumloop)\ **Replies:** 0
--- ## [Free Tier credits not resetting](https://forum.gumloop.com/t/free-tier-credits-not-resetting/3654)
**Author:** [@Rando](https://forum.gumloop.com/u/Rando)\ **Replies:** 1\ **Last updated:** [August 11, 2026, 4:27pm UTC](https://forum.gumloop.com/t/free-tier-credits-not-resetting/3654 "2026-08-11T16:27:43Z")
Hello! I’ve been using the free tier of Gumloop for two months. It typically resets every month, but this time it hasn’t. Even five days into the new month, there’s been no reset. Has the free tier been removed, or is t… --- ## [I cannot upgrade my subscription tier](https://forum.gumloop.com/t/i-cannot-upgrade-my-subscription-tier/3653)
**Author:** [@it.iaaawards](https://forum.gumloop.com/u/it.iaaawards)\ **Replies:** 1\ **Last updated:** [August 11, 2026, 4:30pm UTC](https://forum.gumloop.com/t/i-cannot-upgrade-my-subscription-tier/3653 "2026-08-11T16:30:38Z")
Can I know why I cannot upgrade the Tier for my subscription now? --- ## [How to cancel my subscription](https://forum.gumloop.com/t/how-to-cancel-my-subscription/3606)
**Author:** [@cabano](https://forum.gumloop.com/u/cabano)\ **Replies:** 1\ **Last updated:** [April 9, 2026, 3:54pm UTC](https://forum.gumloop.com/t/how-to-cancel-my-subscription/3606 "2026-04-09T15:54:45Z")
I’m trying to cancel my subscription but I’m not able to find billing information. Please help. --- ## [Subscription and Gumloop credits](https://forum.gumloop.com/t/subscription-and-gumloop-credits/3595)
**Author:** [@Sebastien](https://forum.gumloop.com/u/Sebastien)\ **Replies:** 5\ **Last updated:** [March 20, 2026, 5:08pm UTC](https://forum.gumloop.com/t/subscription-and-gumloop-credits/3595 "2026-03-20T17:08:06Z")
Hello, I hope you’re doing well ! I was previously subscribed to the plan offering 500k credits for $603/month, but I noticed that your pricing structure has recently changed since december. As a result, I’m no longer … --- ## [Guys i want to build an equity research tool](https://forum.gumloop.com/t/guys-i-want-to-build-an-equity-research-tool/3586)
**Author:** [@Pratyush](https://forum.gumloop.com/u/Pratyush)\ **Replies:** 1\ **Last updated:** [February 24, 2026, 5:15pm UTC](https://forum.gumloop.com/t/guys-i-want-to-build-an-equity-research-tool/3586 "2026-02-24T17:15:00Z")
Hi team im a student currently building an equity reasearch tool but i just ran of workflow credits in middle of the build. As a student the paid tires are a bit tough for me right now. Is there any way i can get a good … --- ## [GitHub MCP burning hundreds of credits?](https://forum.gumloop.com/t/github-mcp-burning-hundreds-of-credits/3553)
**Author:** [@Lhgsq96\_lv](https://forum.gumloop.com/u/Lhgsq96_lv)\ **Replies:** 0\ **Last updated:** [January 12, 2026, 7:32pm UTC](https://forum.gumloop.com/t/github-mcp-burning-hundreds-of-credits/3553 "2026-01-12T19:32:08Z")
I created an agent with instructions to search into a GitHub repo through MCP, to gather context and generate an MD file based on the retrieval : it cost me 900 credits. Is that normal ?? The agent id if it can help : u… --- ## [Activating Special Pricing](https://forum.gumloop.com/t/activating-special-pricing/3434)
**Author:** [@MadeITinCA](https://forum.gumloop.com/u/MadeITinCA)\ **Replies:** 1\ **Last updated:** [September 23, 2025, 10:01pm UTC](https://forum.gumloop.com/t/activating-special-pricing/3434 "2025-09-23T22:01:47Z")
Having problems activating the recent offer and using my coupon. Can you please advise how this is done or does your billing team need to do this? --- ## [Free Tier Credit Not Renewing](https://forum.gumloop.com/t/free-tier-credit-not-renewing/3402)
**Author:** [@Jiten](https://forum.gumloop.com/u/Jiten)\ **Replies:** 1\ **Last updated:** [September 9, 2025, 11:08pm UTC](https://forum.gumloop.com/t/free-tier-credit-not-renewing/3402 "2025-09-09T23:08:07Z")
I’ve been using Gumloop for the past 2 months and initially received 1,000 free credits. However, even after 2 months, the credits haven’t renewed with the new month. Could you please clarify if free tier credits are sup… --- ## [Credits Disappeared](https://forum.gumloop.com/t/credits-disappeared/2990)
**Author:** [@Jamesp](https://forum.gumloop.com/u/Jamesp)\ **Replies:** 2\ **Last updated:** [June 15, 2025, 11:44pm UTC](https://forum.gumloop.com/t/credits-disappeared/2990 "2025-06-15T23:44:50Z")
I had 10.9k credits yesterday and no my account is showing 979 credits today. --- ## [Lower Pay-Tier with Webhooks](https://forum.gumloop.com/t/lower-pay-tier-with-webhooks/2912)
**Author:** [@jmigia](https://forum.gumloop.com/u/jmigia)\ **Replies:** 1\ **Last updated:** [June 3, 2025, 3:28am UTC](https://forum.gumloop.com/t/lower-pay-tier-with-webhooks/2912 "2025-06-03T03:28:18Z")
Is Gumloop considering creating a membership tier between the free and $97/month that still is able to use webhooks? --- ## [How to add Taxnumber in account](https://forum.gumloop.com/t/how-to-add-taxnumber-in-account/2814)
**Author:** [@Donna](https://forum.gumloop.com/u/Donna)\ **Replies:** 1\ **Last updated:** [May 21, 2025, 3:22pm UTC](https://forum.gumloop.com/t/how-to-add-taxnumber-in-account/2814 "2025-05-21T15:22:13Z")
Hi Wasay, how doi get my taxnumber in my account? Can’t find it. Tx, Donna, from YourOwn --- ## [Modify invoice's information](https://forum.gumloop.com/t/modify-invoices-information/2664)
**Author:** [@yenleo](https://forum.gumloop.com/u/yenleo)\ **Replies:** 3\ **Last updated:** [May 8, 2025, 5:37am UTC](https://forum.gumloop.com/t/modify-invoices-information/2664 "2025-05-08T05:37:24Z")
Could you help me modify invoice’s information. I modify my billing information after having purchase --- ## [Account downgraded, not sure why](https://forum.gumloop.com/t/account-downgraded-not-sure-why/2613)
**Author:** [@samhbarton](https://forum.gumloop.com/u/samhbarton)\ **Replies:** 3\ **Last updated:** [April 30, 2025, 8:44pm UTC](https://forum.gumloop.com/t/account-downgraded-not-sure-why/2613 "2025-04-30T20:44:54Z")
I’ve just noticed that I’ve been downgraded from the starter plan to the free plan. Not sure why, though, I haven’t received any emails regarding billing issues, or prompts within the app. account email is tools@thinkan… --- ## [Additional credits are enabled, yet can't use them](https://forum.gumloop.com/t/additional-credits-are-enabled-yet-cant-use-them/2312)
**Author:** [@jhxB\_2dBv0SJXJe](https://forum.gumloop.com/u/jhxB_2dBv0SJXJe)\ **Replies:** 2\ **Last updated:** [April 2, 2025, 5:28pm UTC](https://forum.gumloop.com/t/additional-credits-are-enabled-yet-cant-use-them/2312 "2025-04-02T17:28:13Z")
Hi, I have additional credits enabled, and my flow is still throwing an error that I’ve reached my credit limit. --- ## [Credit usage - am confused](https://forum.gumloop.com/t/credit-usage-am-confused/2313)
**Author:** [@Mark\_JOhnson](https://forum.gumloop.com/u/Mark_JOhnson)\ **Replies:** 1\ **Last updated:** [April 2, 2025, 4:23pm UTC](https://forum.gumloop.com/t/credit-usage-am-confused/2313 "2025-04-02T16:23:42Z")
https://www.gumloop.com/pipeline?workbook\_id=sfEsAPb63D9F9RjPo6vHP6&run\_id=nTpBL7EdquowaAMPTF5n88 Hi, signed up for free account today to test some workflows around newsletter creation. Despite my account page saying I… --- ## [Reseller and Educator Partnership](https://forum.gumloop.com/t/reseller-and-educator-partnership/2207)
**Author:** [@Mike\_AI\_Integration\_SMB\_Ed](https://forum.gumloop.com/u/Mike_AI_Integration_SMB_Ed)\ **Replies:** 1\ **Last updated:** [March 27, 2025, 7:20pm UTC](https://forum.gumloop.com/t/reseller-and-educator-partnership/2207 "2025-03-27T19:20:50Z")
I recently left a Design Consultant and Sales position at Leaf Home Solutions. I am launching an AI consulting firm in Southern Oregon where very few businesses are integrating AI and no one has heard of companies like … --- ## [Wrong message for credit limit reached](https://forum.gumloop.com/t/wrong-message-for-credit-limit-reached/2035)
**Author:** [@Javi](https://forum.gumloop.com/u/Javi)\ **Replies:** 2\ **Last updated:** [March 20, 2025, 9:35pm UTC](https://forum.gumloop.com/t/wrong-message-for-credit-limit-reached/2035 "2025-03-20T21:35:04Z")
Hi, I just increased to the pro plan, however, when I added another members of the organization they couldn’t use any of the flows because it says we’re running out of credits however I don’t see any flows that could hav… --- ## [Gumloop workflow starts running even when out of credits](https://forum.gumloop.com/t/gumloop-workflow-starts-running-even-when-out-of-credits/1522)
**Author:** [@mahammad](https://forum.gumloop.com/u/mahammad)\ **Replies:** 3\ **Last updated:** [February 28, 2025, 11:08pm UTC](https://forum.gumloop.com/t/gumloop-workflow-starts-running-even-when-out-of-credits/1522 "2025-02-28T23:08:09Z")
I run a lot of workflows via API, and I recently noticed that some start and hang indefinitely. When I go to the gumloop workflow, I see this error message: “You have exceeded the credit limit this month for your subscri… --- ## [Integration Help](https://forum.gumloop.com/t/integration-help/1502)
**Author:** [@TerrenceR](https://forum.gumloop.com/u/TerrenceR)\ **Replies:** 2\ **Last updated:** [February 27, 2025, 11:38pm UTC](https://forum.gumloop.com/t/integration-help/1502 "2025-02-27T23:38:16Z")
I need help trying to integrate QB, Asana, Hubspot into Gumloop. Are these integrations possible and if so how to do them? I have tried creating custom nodes but they don’t seem to work like how I envisioned them to work … --- ## [Made an error which made my test credit to be consumed in my first test](https://forum.gumloop.com/t/made-an-error-which-made-my-test-credit-to-be-consumed-in-my-first-test/1252)
**Author:** [@martinloeb](https://forum.gumloop.com/u/martinloeb)\ **Replies:** 1\ **Last updated:** [February 19, 2025, 4:52pm UTC](https://forum.gumloop.com/t/made-an-error-which-made-my-test-credit-to-be-consumed-in-my-first-test/1252 "2025-02-19T16:52:49Z")
Hi, is there a way I can get these 1000 credits back to test the tool? I messed up with my fist try!! thanks. Martin --- ## [Can't access my 75k credits of pro plan](https://forum.gumloop.com/t/cant-access-my-75k-credits-of-pro-plan/1177)
**Author:** [@mazeem147](https://forum.gumloop.com/u/mazeem147)\ **Replies:** 2\ **Last updated:** [February 17, 2025, 5:34pm UTC](https://forum.gumloop.com/t/cant-access-my-75k-credits-of-pro-plan/1177 "2025-02-17T17:34:47Z")
I have been added as an admin on Grant Assistant organization, but I am unable to run any flow and I am getting this error: You have exceeded the credit limit this month for your subscription. You can enable credit over… --- ## [Hi, I didnt use any credits this month, but my account setting shows I used all the free 1000 credits. Why?](https://forum.gumloop.com/t/hi-i-didnt-use-any-credits-this-month-but-my-account-setting-shows-i-used-all-the-free-1000-credits-why/956)
**Author:** [@danitbensimon](https://forum.gumloop.com/u/danitbensimon)\ **Replies:** 5\ **Last updated:** [February 12, 2025, 10:56pm UTC](https://forum.gumloop.com/t/hi-i-didnt-use-any-credits-this-month-but-my-account-setting-shows-i-used-all-the-free-1000-credits-why/956 "2025-02-12T22:56:03Z")
Hi, I didnt use any credits this month, but my account setting shows I used all the free 1000 credits. Why? --- ## [Credit Burn on Website Scraper](https://forum.gumloop.com/t/credit-burn-on-website-scraper/926)
**Author:** [@HGKhiz](https://forum.gumloop.com/u/HGKhiz)\ **Replies:** 3\ **Last updated:** [February 11, 2025, 3:20pm UTC](https://forum.gumloop.com/t/credit-burn-on-website-scraper/926 "2025-02-11T15:20:46Z")
Hi, I am starting out and thought I would follow this tutorial: AI Automation/Gumloop Live Workshop #1 The LinkedIn scraping node consumed nearly 1,200 credits but failed to retrieve the headcount data for more than fo… --- ## [Is there a way to connect with someone at Gumloop?](https://forum.gumloop.com/t/is-there-a-way-to-connect-with-someone-at-gumloop/923)
**Author:** [@user3](https://forum.gumloop.com/u/user3)\ **Replies:** 2\ **Last updated:** [February 10, 2025, 9:17pm UTC](https://forum.gumloop.com/t/is-there-a-way-to-connect-with-someone-at-gumloop/923 "2025-02-10T21:17:05Z")
Newbie here. I’ve been trying to build a flow as I familiarize myself with the platform. In general, I love it. However, I ran into issues and spent a good deal of my trial credits on running fixes and workarounds sugges… --- ## [Significant Increase in Credits Used](https://forum.gumloop.com/t/significant-increase-in-credits-used/643)
**Author:** [@chris\_dyer](https://forum.gumloop.com/u/chris_dyer)\ **Replies:** 5\ **Last updated:** [January 30, 2025, 6:01pm UTC](https://forum.gumloop.com/t/significant-increase-in-credits-used/643 "2025-01-30T18:01:22Z")
I was using the LinkedIn Message Generator template and each time I used it, I’d use 1 or 2 credits. I then added a custom line re: scheduling time via calendly to the text manipulation node in the subflow and the credit…