# Input / Output can't be inserted in Nodes on Surface

**URL:** <https://forum.gumloop.com/t/input-output-cant-be-inserted-in-nodes-on-surface/3187>\
**Category:** Get Help\
**Tags:** Custom-Node\
**Created:** [July 11, 2025, 1:33pm UTC](https://forum.gumloop.com/t/input-output-cant-be-inserted-in-nodes-on-surface/3187 "2025-07-11T13:33:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Mario](https://avatars.discourse-cdn.com/v4/letter/m/8e7dd6/32.png) [@Mario](https://forum.gumloop.com/u/Mario)\
**Post date:** [July 11, 2025, 1:33pm UTC](https://forum.gumloop.com/t/input-output-cant-be-inserted-in-nodes-on-surface/3187/1 "2025-07-11T13:33:23Z")

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I have read two articles about the problems with connecting nodes because the input/ output doesn’t pop-up, when hovering above it. I am facing the same issue and was wondering if there is a work-around or if there is a solution already.

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**Author:** ![Gumloop\_Bot](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.gumloop.com/gumloop_bot/32/504_2.png) [@Gumloop\_Bot](https://forum.gumloop.com/u/Gumloop_Bot)\
**Post date:** [July 11, 2025, 1:33pm UTC](https://forum.gumloop.com/t/input-output-cant-be-inserted-in-nodes-on-surface/3187/2 "2025-07-11T13:33:24Z")

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Hey @Mario! If you’re reporting an issue with a flow or an error in a run, please include the **run link** and make sure it’s **shareable** so we can take a look.

1. **Find your run link** on the history page. Format: `https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}`

2. **Make it shareable** by clicking **“Share”** → ‘Anyone with the link can view’ in the top-left corner of the flow screen.  
 ![GIF guide](https://canada1.discourse-cdn.com/flex027/uploads/gumloop/original/1X/92c00c612fd65b861e706dd1b5eec5ec61677835.gif)

3. **Provide details** about the issue—more context helps us troubleshoot faster.

You can find your run history here: [https://www.gumloop.com/history](https://www.gumloop.com/history)

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**Author:** ![Wasay-Gumloop](https://yyz1.discourse-cdn.com/flex027/user_avatar/forum.gumloop.com/wasay-gumloop/32/69_2.png) [@Wasay-Gumloop](https://forum.gumloop.com/u/Wasay-Gumloop)\
**Post date:** [July 12, 2025, 3:05am UTC](https://forum.gumloop.com/t/input-output-cant-be-inserted-in-nodes-on-surface/3187/3 "2025-07-12T03:05:29Z")

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Hey @Mario – Thank you for bringing this up. At the moment, we don’t have a reliable solution for this, mainly because the way Surface Pro handles touch points is quite convoluted, and there isn’t a consistent way for us to address it without impacting other parts of the platform. We are in the process of a broader refactor to improve reliability and speed, which may also help with how things work on Surface Pro in the future. For now, I’d recommend using a non-touch device for the smoothest experience. Really appreciate your patience and understanding with this!

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**Author:** ![system](https://canada1.discourse-cdn.com/flex027/uploads/gumloop/original/1X/d02ff8efcde6ac5d3ac8aa0376137d5f804da549.png) [@system](https://forum.gumloop.com/u/system)\
**Post date:** [August 1, 2025, 3:06am UTC](https://forum.gumloop.com/t/input-output-cant-be-inserted-in-nodes-on-surface/3187/4 "2025-08-01T03:06:23Z")

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