# Interface not Loading when opening workbook| Interface link not working either
**URL:** https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275
**Category:** Bug
**Tags:** General
**Created:** [July 28, 2025, 1:01pm UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275 "2025-07-28T13:01:37Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Aidan\_James](https://forum.gumloop.com/u/Aidan_James)
#### Post date: [July 28, 2025, 1:01pm UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/1 "2025-07-28T13:01:37Z")
Hey Gumloop team, I am experiencing issues with the Interface in my flow.
When I try to load into any Flow that contains an interface it says:
And the node is nowhere to see.
I have tried refreshing and no help.
When I try and use the interface link it says
When I load into a sheet it doesn’t show the interface, but Zia can still see it.
Is there any suggested actions?
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### Author:  [@Gumloop\_Bot](https://forum.gumloop.com/u/Gumloop_Bot)
#### Post date: [July 28, 2025, 1:01pm UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/2 "2025-07-28T13:01:37Z")
Hey @Aidan_James! If you’re reporting an issue with a flow or an error in a run, please include the **run link** and make sure it’s **shareable** so we can take a look.
1. **Find your run link** on the history page. Format: `https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}`
2. **Make it shareable** by clicking **“Share”** → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
3. **Provide details** about the issue—more context helps us troubleshoot faster.
You can find your run history here: [https://www.gumloop.com/history](https://www.gumloop.com/history)
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### Author:  [@Wasay-Gumloop](https://forum.gumloop.com/u/Wasay-Gumloop)
#### Post date: [July 29, 2025, 6:35am UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/3 "2025-07-29T06:35:21Z")
Hey @Aidan_James – Do you mind sharing your flow link please?
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### Author:  [@joshaviner](https://forum.gumloop.com/u/joshaviner)
#### Post date: [July 29, 2025, 2:39pm UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/4 "2025-07-29T14:39:01Z")
I am having the same issue. I don’t have an interface node even in my flow, just a webhook. Please advise!
run\_id=VhfQDajCgdXHRY2UQuT5Ld
workbook\_id=j3DCVCGRr4EZQBDvpenE8o
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### Author:  [@Wasay-Gumloop](https://forum.gumloop.com/u/Wasay-Gumloop)
#### Post date: [July 31, 2025, 5:28am UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/5 "2025-07-31T05:28:16Z")
Hey @joshaviner – Do you mind making a copy of the flow below please? I’ve fixed the issue in there.
> Note that when you make a copy, the `Saved_item_ID` changes, hence you’ll need to update that in your webhook config.
[https://www.gumloop.com/pipeline?workbook\_id=5DJifTeKGMDrnr6pxaiTxN&tab=3](https://www.gumloop.com/pipeline?workbook_id=5DJifTeKGMDrnr6pxaiTxN&tab=3)
Really sorry for the hassle here!
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### Author:  [@Aidan\_James](https://forum.gumloop.com/u/Aidan_James)
#### Post date: [July 31, 2025, 10:04am UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/6 "2025-07-31T10:04:55Z")
Hey @Wasay-Gumloop, my apologies for the delayed response. I started working on another Workflow and totally forgot to come back to the query.
Workflow link: [https://www.gumloop.com/pipeline?workbook\_id=mBAEPRwXkqeMCrYcEKix1Y](https://www.gumloop.com/pipeline?workbook_id=mBAEPRwXkqeMCrYcEKix1Y)
Thank you so much for the assistance.
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### Author:  [@Wasay-Gumloop](https://forum.gumloop.com/u/Wasay-Gumloop)
#### Post date: [July 31, 2025, 10:18pm UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/7 "2025-07-31T22:18:33Z")
Thank you for sharing @Aidan_James – Do you mind making a copy of the flow below please? You’ll be able to add the interface in there now, apologies for the trouble here.
[https://www.gumloop.com/pipeline?workbook\_id=i4PyyT3wJYRydPBjSN6aPQ](https://www.gumloop.com/pipeline?workbook_id=i4PyyT3wJYRydPBjSN6aPQ)
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### Author:  [@Aidan\_James](https://forum.gumloop.com/u/Aidan_James)
#### Post date: [August 1, 2025, 6:55am UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/8 "2025-08-01T06:55:21Z")
Thank you for the assistance @Wasay-Gumloop. It is greatly appreciated.
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### Author:  [@system](https://forum.gumloop.com/u/system)
#### Post date: [August 4, 2025, 6:55pm UTC](https://forum.gumloop.com/t/interface-not-loading-when-opening-workbook-interface-link-not-working-either/3275/9 "2025-08-04T18:55:47Z")
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