Categorizer that feeds into 3 emails (Categorizer + If-Else)

[aloo]

Hi,
I’m trying to do build a workflow that scans a mailbox A and processes unread emails with the following steps:

Classify each unread email as either:
• Billing Issue
• Technical Issue
• Neither

Forwarding Rules:

If Billing Issue, forward to mailbox B with a summary.
If Technical Issue, forward to mailbox C with a summary.

I have a Gmail Reader outputting to a Categorizer categorizing the email as Billing Issue, Technical Issue, or Neither. However, I’m not sure how to output this to separate emails based on the category. Do I need to duplicate the categorize so that I can have a second If-Else?

Here’s a link to my workbook : https://www.gumloop.com/pipeline?workbook_id=o4qsoBKgPsy4KsL83Ur9Xt

Thanks!
Andrew

[Gumloop_Bot]

Hey @aloo! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.

1. Find your run link on the history page. Format: https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}

2. Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
   

3. Provide details about the issue—more context helps us troubleshoot faster.

You can find your run history here: https://www.gumloop.com/history

[Wasay-Gumloop]

Hey @aloo - This one’s a bit tricky to set up, but you’ll want to use subflows here. I made a Loom walkthrough to walk you through it.

Here’s the workbook link as well.

We’ve got switch statements on our roadmap too, which would make this about 10x easier.

Let me know if this makes sense and works for you.