How to send SMS when missed call

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1

How to:

  1. Business didn’t pick up a call, OpenPhone sends the trigger.

  2. AI Bot Checks message history, writes message accordingly, such as following up, giving price, scheduling.

  3. Send SMS for customer for the custom message.

Can you help me please?

Thank you!

2

Hey @LuckBringer! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.

  1. Find your run link on the history page. Format: https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}

  2. Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
    GIF guide

  3. Provide details about the issue—more context helps us troubleshoot faster.

You can find your run history here: https://www.gumloop.com/history

3

Hey @LuckBringer – We don’t have a native integration with OpenPhone, but if they support sending webhooks, you can configure one to trigger a Gumloop workflow based on your condition—like when a business misses a call.

The workflow itself can be simple: use an Ask AI node to read the incoming data and message history from your database, then follow it with a Send SMS Notification node to send the message.

If you get stuck, Gummie should be able to quickly unblock you.

You can check out our Webhook documentation and the guide on starting an automation via api for more details.