I’ve been using the same workflow for a few weeks now, runs automatically with Slack messages as a trigger, but today’s run got stuck saying “hitting openai rate limits”. And if I switch the model to claude it just breaks without messages. I think this is on gumloops side. what’s going on?
Hey @nandocar! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.
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Find your run link on the history page. Format:
https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}} -
Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
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Provide details about the issue—more context helps us troubleshoot faster.
You can find your run history here: https://www.gumloop.com/history
Hey @nandocar –
The error indicates that your OpenAI API quota has been exceeded. Here’s the exact error message from our end:
“You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.”
This could be because:
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You’ve reached your monthly spending limit
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Your account has insufficient credits/balance
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You’re on a free tier that has been exhausted
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There’s an issue with your payment method
To resolve this:
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Check your OpenAI billing and usage at: https://platform.openai.com/account/billing
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Review your current plan and upgrade if needed
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Add credits to your account if your balance is low
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