Slack Trigger not working

Sure!

  1. I have Outseta send a webhook whenever an account is created. They send a nested JSON, so:
  2. I use pancake.studio to flatten the JSON and pass it on to Slack automations
  3. There I map some basic fields (account name, user first and last name, email, Outseta Uids)
  4. And then send a template message into our notifications channel with some nice buttons to link to the CRM page of the account and person created.

I want the Slack message trigger to react to those messages, do research and enrichment on sign ups from company emails, and post that into the message thread.

The trigger works whenever a “human” posts something into the notifications channel. But bot messages (both from Slack automations and from Gumloop messages (whenever I trigger the flow manually) seem to get ignored, even though the “ignore bot messages” flag is turned off and I have done all of the “turn on, save, turn off, save” and “delete node and do lots of turning off and on and saving” steps I could think of :sweat_smile: