I have multiple (independent) subflows in a workflow with time triggers set to run every day at 12am (Singapore time). I set up the trigger in every subflow. However, every day there are subflows that randomly don’t work. They are inconsistent; it’s not like it’s the same one every time, which makes it harder to figure out what’s going on. Is this a bug or did I do something wrong setting it up?
It’s a competitor analysis workflow that I use to track my competitors’ social media accounts, and each subflow is for a specific competitor so I’d prefer not to publicly share my workflow this time as their information is in there. Is there a way to get help with this without having to share my workflow?
Hey @The_Weeblings! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.
Find your run link on the history page. Format: https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}
Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
Provide details about the issue—more context helps us troubleshoot faster.
Hey @The_Weeblings – Thanks for flagging this. Are you able to share the name of the workflow? We can use that to look it up, or you can share the flow privately by emailing support@gumloop.com or filling out the support form in the Get Help section on the platform.
There could be a couple of things happening here:
Are you checking the output of the flow or the triggered run? Sometimes the subflow fails, but it’s important to confirm whether it was triggered. You can check this by going to the Previous Runs tab on the canvas for each subflow.
Have there been three consecutive failed runs for the subflow? If so, the trigger gets disabled. This seems unlikely here since you’d receive an email notification, and you mentioned it’s not always the same subflow.
Let me know if you’re able to share the workflow name (or share the flow privately), and we’ll take a closer look.
Sure! This is my workflow name: “Competitor Social Media Tracking”.
And yes I’ve checked the previous runs but it doesn’t indicate any failed runs. There happened to be one on the second day and I fixed it. But the other 2 that did not trigger had no fails. Just no previous runs mentioned at all.
On Gumloop, we have a max number of concurrent run jobs that can be executed for your subscription tier. In your case, if you have more than 5 concurrent scheduled run jobs, it will fail for any exceeding 5. Very simple solution (depending on the time it takes for each flow to run), is to stagger your flows/subflows 00:00, 00:05, 00:10, and it should work perfectly!
