Urgent - Files sent by API can't be seen/read by my flow

I’ve updated my project since it is now in a team workspace.

(The doc didn’t say it but I figured I must now set a project_id)

Still, I trigger the workflow with an API call but it’s not able to find the document I previously set.

So either I’m not sending the document to the right place (I’m including the workspace ID), or something else…

I don’t understand what’s wrong and this is a flow I use daily in prod… so pretty urgent. I can share my code privately. But note that it worked fine until I switched from “use personal workspace” to “use workspace” and I changed the bearer ID + added project_ID.

files are sent with a 200 return previously to running the pipeline.

https://www.gumloop.com/pipeline?run_id=eUzZA6Y7Hgv53emsZf4sbc&workbook_id=qznSxMJcuyRGNKfMiVWL8R&tab=2

Hey @Edouard_r! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.

  1. Find your run link on the history page. Format: https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}

  2. Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
    GIF guide

  3. Provide details about the issue—more context helps us troubleshoot faster.

You can find your run history here: https://www.gumloop.com/history

Hey @Edouard_r – The likely issue is that files are stored in separate directories for personal (user_id/) vs. team (project_id/) workspaces. When you switched to a team workspace, your pipelines started looking for files in the project_id/ directory, but your old files are still in the user_id/ directory.

Could you please re-upload your files using your workspace API key (note that this is different from your personal API key) and the correct project_id. Then run your pipeline with the same workspace credentials and project_id.

If that still doesn’t work, could you share the exact request you’re making please at support@gumloop.com?

Hey man, thanks for getting back to me!

I’m using the info the system gives me in the webhook information modal.

I sent you everything by email. thanks

Hey @Edouard_r – Do you mind sending the email again please? I haven’t received anything on support@gumloop.com or wasay@gumloop.com

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