Can't access my 75k credits of pro plan

Get Help Billing/Credits
1

I have been added as an admin on Grant Assistant organization, but I am unable to run any flow and I am getting this error:

You have exceeded the credit limit this month for your subscription. You can enable credit overage in your profile settings.

run link:

https://www.gumloop.com/pipeline?run_id=46NG9BZgjzq6QAqPnrqBob&workbook_id=bZ2A2yqPMPrBTFZUmkfGcm

2

Hey @mazeem147 - Thank you for reaching out. How many remaining credits are you seeing here: https://www.gumloop.com/settings/organization/limits

Could you share a screenshot?

3

Hi Wassay,

It’s a false alarm. My Boss forgot to add me to the company. Everything is fine now. You can close this ticket.