Cant login to outlook

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1

I have asked admin who say i have access but it keeps telling me to get admin access

2

Hey @t_qdHbB4nRJj_9x! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.

  1. Find your run link on the history page. Format: https://www.gumloop.com/pipeline?run_id={your_run_id}&workbook_id={workbook_id}

  2. Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
    GIF guide

  3. Provide details about the issue—more context helps us troubleshoot faster.

You can find your run history here: https://www.gumloop.com/history

3

Hey @t_qdHbB4nRJj_9x - Can you share the screenshot of the error you’re seeing please?

4

Request Id: 6d66eab9-2da6-403c-9d58-ec2e8c4d1200
Correlation Id: 1c99fb14-a854-48bf-b5a6-cfc3f810a085
Timestamp: 2025-03-11T08:57:42Z
Message: AADSTS900941: This operation can only be performed by an administrator. Sign out and sign in as an administrator or contact one of your organization’s administrators.

5

Thank you! It seems like you have limited access and can’t connect with external apps - can you ask your organization admin to authenticate or approve Gumloop please? If there is anything they need from our end, please let me know.

6

I have spoken to IT who have said they have done this: They said: It’s definitely been enabled, and you have permissions. Can you please send me over the hyperlink to the Gumloop page you’re trying to access

7

Okay cool. So if you’ve permissions now can you clear your browser cookies and then try to authenticate from Gumloop | Settings please?

If that still doesn’t work can you ask IT to authenticate with outlook from your Gumloop account please?

8

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