Hi Support Team,
I am a Lenny’s Product Pass subscriber and received Gumloop Pro codes through my company, but I am running into some billing issues trying to apply them.
When I tried to use the first code on my existing account, my credit card was declined. Because of this, the code now shows as “invalid,” even though it was never successfully applied to an active subscription. (I previously sent an email regarding this specific issue).
I then tried using my second code by creating a new account and using a different credit card. The code was accepted initially, but this second card was also rejected.Now that code is invalid to use too
Could you please look into this for me? I suspect the system might be flagging my attempts as free-trial abuse, which is causing the cards to decline and invalidating my promo codes.
Thank you