Hi there, I’m a fairly new user (free account for now) - started in July. I used a few then (looks like 29), earned an extra 1k, so thought I’d see something still pretty close to a balance of almost 2k.
Does using Gummie use up credits?
I can only find 29 tokens used in July, nothing in August or this month so far, but I only have 1k out of 2k left.
Hey @maggiemayhem! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.
Find your run link on the history page. Format: https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}
Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
Provide details about the issue—more context helps us troubleshoot faster.
Hey @maggiemayhem, thanks for flagging this! Free tier credits automatically renew on the 1st of each month in general. I’ve gone ahead and manually added credits back to your account while we investigate why this issue occurred.