Urgent - Flows Getting Stuck On Running Again!

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1

Seems to be the same thing happening again, see below for original post.
Flows get stuck on “running” then everything following flow requests get’s rejected due to rate limits being exceeded. I tried terminating the first 3 flows that got stuck on running but new requests are also getting stuck on running. Can this be looked at as a matter of urgency please as it is a business critical function?

Here is one of the flows that has got stuck on running; https://www.gumloop.com/pipeline?run_id=B5PfvpGPFf4rfCU8wkZrx2&workbook_id=mdsHmSCUAQUgvngTmZYehE

2

Hey @user7! If you’re reporting an issue with a flow or an error in a run, please include the run link and make sure it’s shareable so we can take a look.

  1. Find your run link on the history page. Format: https://www.gumloop.com/pipeline?run_id={{your_run_id}}&workbook_id={{workbook_id}}

  2. Make it shareable by clicking “Share” → ‘Anyone with the link can view’ in the top-left corner of the flow screen.
    GIF guide

  3. Provide details about the issue—more context helps us troubleshoot faster.

You can find your run history here: https://www.gumloop.com/history

3

@Wasay-Gumloop just tagging you here as you looked at it for me last time - thanks in advance!

4

I’m having the same issue. haven’t been able to run flows all morning. Here is an example: https://www.gumloop.com/pipeline?run_id=VAcwHP7Mejn6iwD9JPdKTJ&workbook_id=jHezPv9KdjL1Jtcz3iL76z

5

Same with me, I am running a flow and everything is stuck.

6

Mine too - Is gumloop down?

7

Hey all! The issue here should be resolved now, really appreciate the patience here!

I added extra credits to all your accounts to make up for the trouble :folded_hands:

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8

Thank you, Wasay. Just ran a few flows, all good here.

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